Terms of Service

Effective Date: May 7, 2025 | Last Updated: May 7, 2025

Welcome to InstantChapters ("Service"), provided by Ravioli Logistik UG (haftungsbeschränkt) ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of the Service, which helps generate chapters for YouTube videos.

By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

1. Use of the Service

  • You must be at least 18 years old and capable of entering into a binding legal agreement.
  • You agree to use the Service lawfully and in accordance with these Terms.
  • You are responsible for maintaining the confidentiality of your account and login credentials.

2. Your Content

  • You retain ownership of the content you provide (e.g., YouTube URLs).
  • By submitting content, you grant us a limited, non-exclusive license to process it to deliver the Service.

3. Prohibited Conduct

You agree not to:

  • Use the Service to violate any law
  • Upload or transmit harmful or malicious code
  • Attempt unauthorized access to the Service or systems
  • Scrape, clone, or reverse engineer any part of the Service

4. Payment and Subscription

  • Certain features require a paid subscription.
  • Payments are securely processed through Stripe.
  • Your subscription will renew automatically unless canceled beforehand.
  • You agree to pay all applicable fees as displayed on the platform.

5. Refund Policy

We offer a 7-day money-back guarantee for new subscribers.

To request a refund, email us at: hello@instantchapters.com

Refunds requested after this period will not be granted unless required by law or in the event of a verified technical issue.

6. Subprocessors

The following trusted subprocessors help us provide the Service:

  • Hetzner – Web app hosting
  • Stripe – Payment processing
  • OpenAI – Chapter generation
  • MailPace – Email sending

7. Availability and Modifications

We strive to keep the Service available and functional at all times, but we do not guarantee uninterrupted access.

We may update or change the Service, including pricing or features, at any time without prior notice.

8. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

You may cancel your subscription and account at any time via your account settings or by contacting us.

9. DMCA Takedown Notice (U.S. Copyright)

If you believe content on our Service infringes your copyright:

Email us at hello@instantchapters.com with the following:

  • Your contact info
  • A description of the copyrighted work
  • The infringing content's URL
  • A good-faith statement of unauthorized use
  • Your electronic or physical signature

10. EU Consumer Cancellation Rights

If you are a consumer residing in the EU, you have the right to withdraw from your subscription within 14 days.

However, if you begin using the Service before the 14-day period ends, you acknowledge that your right to a full refund is waived.

11. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind.

We do not guarantee that generated content will be accurate or fit for any particular purpose.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • Our total liability is limited to the amount you paid in the last 12 months

13. Indemnity

You agree to indemnify and hold harmless Ravioli Logistik UG (haftungsbeschränkt) from any claims, damages, or liabilities arising from your use of the Service or breach of these Terms.

14. Governing Law

These Terms are governed by the laws of Germany.

Jurisdiction for any disputes lies exclusively with the courts in Hamburg, Germany.

15. Changes to These Terms

We may modify these Terms at any time.

Material changes will be notified to users. Continued use after updates constitutes acceptance.

16. Contact

Ravioli Logistik UG (haftungsbeschränkt)
Spaldingstraße 210
20097 Hamburg, Germany
Email: hello@instantchapters.com