Privacy Policy

Effective Date: May 7, 2025 | Last Updated: May 7, 2025

1. Data Controller

Ravioli Logistik UG (haftungsbeschränkt)
Spaldingstraße 210
20097 Hamburg, Germany
Email: hello@instantchapters.com

2. Data We Collect

  • Account data (e.g., name, email)
  • Usage data and preferences
  • Payment data (via Stripe)
  • Essential cookies only

3. Legal Basis for Processing (GDPR Art. 6)

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent (where applicable)

4. Subprocessors

The following trusted subprocessors help us provide the Service:

  • Hetzner – Web app Hosting (Germany)
  • Stripe – Payment Processing (USA/EU)
  • MailPace – Email sending (EU)
  • OpenAI – Chapter generation (USA)

5. Cookies

We only use necessary cookies essential for the operation of the Service. We do not use tracking or marketing cookies without your explicit consent.

6. Data Sharing

We do not sell your data. Your information is only shared with subprocessors listed above for operational purposes.

7. Data Retention

We retain data only as long as needed for service delivery and legal obligations.

8. Your GDPR Rights

You have the right to:

  • Access your data
  • Request rectification or erasure
  • Restrict or object to processing
  • Data portability
  • Lodge a complaint with a supervisory authority

9. International Transfers

We use appropriate safeguards such as Standard Contractual Clauses for transfers outside the EU.

10. Security

We implement technical and organizational measures to ensure your data is protected.

11. Changes

We may update this policy and will inform users of significant changes.

12. Right to Object – Art. 21 GDPR

You have the right to object to processing based on our legitimate interests or for direct marketing purposes.

To exercise this right, email us at: hello@instantchapters.com

13. Contact

Ravioli Logistik UG (haftungsbeschränkt)
Spaldingstraße 210
20097 Hamburg, Germany
Email: hello@instantchapters.com

14. EU Consumer Withdrawal Form

(Only for EU consumers who wish to cancel within 14 days of purchase)

To:
Ravioli Logistik UG (haftungsbeschränkt)
Spaldingstraße 210
20097 Hamburg, Germany
Email: hello@instantchapters.com

I hereby give notice that I withdraw from my contract of sale for the following service:

Service: InstantChapters
Ordered on: [Insert Order Date]
Name: [Your Full Name]
Address: [Your Full Address]
Email: [Your Email Address]
Signature: (only if submitted on paper)
Date: [Insert Today's Date]